Business Process Reengineering (“BPR”) involves the redesign of core business processes to achieve dramatic improvements in productivity, cycle times and quality. In BPR, companies rethink existing processes from a blank slate and seek to deliver more value to the customer. The emphasis in BPR is solely on the customer needs.
As I’ve been told many times, financial accounting doesn’t directly touch the customer and thus its involvement is not required in the BPR process; however, one of the CFO’s primary concerns should be the effectiveness and efficiency of operation, which is one of the key objectives of internal controls. In essence, the CFO should be a critical member of the BPR team and seek an active role in achieving its objectives, as it reduces internal weaknesses. As Cory Booker said, “If you look at great human civilizations, from the Roman Empire to the Soviet Union, you will see that most do not fail simply due to external threats but because of internal weakness, corruption, or a failure to manifest the values and ideals they espouse.”[i] Internal controls addresses internal weakness through performance goals, profitability goals and safeguarding of business resources. These are essentially the basic objectives of any business and an integral part of BPR.
The control activities that collectively make up internal controls are the policies and procedures that help ensure management directives are carried out. They help ensure that necessary actions are taken to address risks to achievement of the entity’s objectives. Control activities include a range of activities as diverse as approvals, authorizations, verifications, reconciliations, reviews of operating performance, security of assets and segregation of duties. Although these components apply to all entities, they may be less formal and less structured in a small company. Having a CFO lead your BPR initiatives will help bring financial discipline to your business. Contact a Trusted Advisor, someone who understands your business, that can help determine what change is necessary to not only survive, but thrive. Legacy Consulting can be at your disposal 24/7 to help you see the future of the business and help instill the discipline today to achieve the ultimate goal tomorrow. Visit www.legacy-consultingpartners.com today to see how I can help your business.
[i] “Cory Booker.” BrainyQuote.com. Xplore Inc, 2016. 11 August 2016. http://www.brainyquote.com/quotes/quotes/c/corybooker675401.html